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Service & Support
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Service Tenet
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Instruction On Product Installation
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  Service consent

Service Tenet: Our pursuit is to meet the need of our customer continually.

Service consent: In order to meet the need of our customers, Kingbull Company¡¯s customer service center throughout the country will give you accuracy¡¢fast¡¢effective and excellent service. Customer service center throughout the country based on the promise of establishing 4S service and set up Kingbull spirit.

We will supply you with the following service:

1. Supplying technical support for products¡¯ application areas.
 
¢Ù. Answering the products¡¯ technical questions.
¢Ú. Guidelines for product installation and budget material.
¢Û. Design blueprint for low-temperature floor heating.
2. Be responsible for customer¡¯s information processing
 
¢Ù. Customer¡¯s appeal information processing.
¢Ú. Customer¡¯s consultation information processing.
¢Û. Investigation for customer¡¯s satisfaction degree.
3. Conducting investigation and tracing the product¡¯s quality and information feedback.
4. Handling accident caused by product¡¯s quality problem.
5. Supplying all kinds of service to branch company and customer and complete information transmit process.
6. Leading branch company¡¯s service representatives that providing better service to our customer.
7. Training and providing construction technical personnel at any time that helping branch company solves applied technical problems.
8. Providing all sorts of related construction information to branch company at regular time, and help branch company submit the tender.
9. Establishing customer¡¯s file and recording them to company¡¯s database.
10. Providing coordinated product sales service to the merchants.


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